Hello
Can someone help me as VM have made a right nonsense of my account.
I took up an offer of broadband / sky sports and tv on a new contract they sent it through and it’s missing HD which now they want me to pay - so I’ve used my cooling off period to revert to my old package which I hade until November but the reverted contract is wrong again!
Feel like I’m going in circles!
Thanks Tim
Forum TeamHi TF1909
Welcome back to the Community Forums.
Sorry to hear of your concerns with your contracts. We can certainly investigate what's happened on our side for you. Please join me in a private message so I can locate your account and pass the account security. You can see your private messages at the top of the page, in the envelope icon, or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down.
