anon11
2 years agoJoining in
Help! Signed up to new package I did not consent to
Hi,
I recently signed up to a o2 12 month sim-only plan. As part of that, they were supposed to give me double data.
When I queried this with o2, they have instead signed me up to a new home broadband contract from 125mb to 250mb and my bill has shot up from £46 to £64!
I did not agree to this and getting through to someone is a headache. Can someone help me out to cancel this please? It's been 2 days since this happened