Solved
help - WiFi connection issues
have got 1 gig broadband but since upgrade have lost almost all wireless conections have been trying to get it sorted for a week so need engineer to call in to sort it as that is what im paying for p...
Hello jayb73,
Welcome back to the Community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection at the moment. I've looked into your connection and can see that your downstream power levels are too low and this is what is causing the issues that you're experiencing. An engineer would need to attend your home to resolve the issues. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L
