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Vchaplin's avatar
Vchaplin
Joining in
2 months ago

Hacked email

Can someone help me how I’m supposed to log into my virgin media account?! 
my old email address got hacked so no access to it so did my number so I have no access to either! 
can’t even remember my password to the account 

  • Hi Vchaplin 

    Welcome to our forums and sorry to hear you are having issues accessing your online account since a recent hack. We can understand the inconvenience caused and we want to do our best to help. To best look into this, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,