Fraudulent account has been set up in my name
Hi
I can see a virgin media account that has been setup in my name and defaulted payment.
This is currently showing on my credit file and I need help removing it and fixing this issue.
I have been on the phone all morning trying to get customer services to help. I did get though to someone who kept asking for the same details but didnt give me much confidence in this even being reported.
Can someone please contact me regarding this.
Many thanks
Hey gtg23,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with an account setup in your name.I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L