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U09749's avatar
U09749
Joining in
3 months ago

Ex customer refund

I received a call saying payments had been made on an account that I stopped in 2019 due to moving house and that 6yrs later I was due a refund and a cheque would be sent.  I received a cheque this week and banked it but it was unpaid.  What sort of scam is this and how on earth does it work?  

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  • Akua_A's avatar
    Akua_A
    Forum Team (Retired)

    Hi U09749 

    Welcome to our forums and thank you for your first post. Sorry to hear you had thos experince with a cheque refund. We would be happy to look into what took place and work with you on a resolution. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,