Forum Discussion

Stapleton83's avatar
Stapleton83
Just joined
3 months ago

Email hacked

Hi our main virgin media email has been hacked and they have changed the password so we cannot gain access to it. Please can you advise how to reset everything.

 

Thanks

 

1 Reply

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    3 months ago

    Hi Stapleton83, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear your email address has been hacked. You can find help on how to secure your account here. 

    If you follow the advice and steps there, this will re-secure your account. 

    Let us know how things go. 

    Many thanks,