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wrxseeker's avatar
wrxseeker
Tuning in
8 months ago

E Billing

Hi 

Despite registering in the my virgin media account for e billing, my mum keeps getting charged for paper bills and receiving them in the post.

I have tried calling 150 for her but canโ€™t get through to a human being on this.

Does anybody have any suggestions how to resolve this please ?

Thanks

  • Hi there wrxseeker ๐Ÿ‘‹ Welcome back to our forum and thanks for your post ๐Ÿ˜Š

    Sorry to see that your mums still being charged for paper bills. We'll certainly be happy to take a look at this for you. I'll pop you a PM to confirm some details.

    Regards

    Nathan