alexhaydon44
5 months agoJoining in
Dissapointed costs
Very dissapointed. By in very loyal Virgin customer. My contract has expired. And after phoning today discuss a renewal. I was offered a deal. I advised I had a meeting to go to and would call back later to finalise. When phone back through I was told this is off the table. And was made to feel very guilty when I said I was leaving. I've had to cancel my contract and go with a sub par provider. What makes it worse is a new customer would get a better deal than a loyal customer. You would of thought they would look after their customers in such a difficult time.
Please can someone help as I normally get such great support when renewal.is In progress.
Very sad loyal customer. Alex