Forum Discussion

cycaduk's avatar
cycaduk
Joining in
3 months ago

Disney plus activation

So just got virgin broadband plus TV. Got an email offering three months free Disney+ but the link to set it up and activate does not work. Please can someone let me know how to activate it? I would ...
Daniel_Et's avatar
Daniel_Et
Forum Team
3 months ago

Hi cycaduk 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

What's happening exactly when you click on the link? 

Advice on how to watch Disney+ on Virgin TV can be found here. You'll need to refer to the section entitled "How to access Disney+ on Virgin TV".

Please pop back to us at your earliest convenience.

Regards,
Daniel

  • cycaduk's avatar
    cycaduk
    Joining in
    3 months ago

    Please read original post carefully.  The link was in the email

     

     
     

     

     

     



     

     

     

     

     

     

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    • Steven_L's avatar
      Steven_L
      Forum Team
      3 months ago

      Thanks for coming back to us cycaduk. When you say the link doesn't work, are you are able to expand on that? Are you getting any error messages when clicking the link?

      If you have access to your online account, please could you try to activate this via the 'Entertainment Services' on your online account?

      Kind Regards,

      Steven_L