Discrepancy in refunded amount
Hi VM, I'm no long a customer and have had a refund issued to my bank account, however the amount refunded is short by £37.52. My final bill showed a refund of £102.28 was due but you have only re...
Forum Discussion
It's now been 3 weeks since you last replied and as there have been no further payments regarding the outstanding refund, please can you issue a deadlock letter so I can continue with escalation to the ombudsman.
