Username24
2 years agoJoining in
Default on credit file
I just found out I have a default on my credit file from Virgin after doing a credit check.
I closed my account almost 2 years ago and have never missed a payment, nor was ever told I owed anything when the account was closed.
I can't access any of my account details since all login details have been removed online.
I have reached out to creditfileamendments@virginmedia.co.uk but have not heard anything back and there are no contact numbers to reach out to.
Does anyone have any information on who best to contact for this as it's quite urgent to get my credit score sorted. Thank you.