Forum Discussion
6 Replies
- Matthew_ML
Forum Team
Hey Pacplayer, thank you for reaching out and a warm welcome to the community and I am sorry to hear this.
We are currently aware of an email issue effecting a lot of people.
What error are you getting this on, is it a phone, laptop, tablet etc?
Have you tried another browser / device at all?7
Have you tried to access them in private mode?
- PacplayerJoining in
Hi,
Thanks for replying to my request for help.
I have tried multiple devices (phone, laptop, desktop, tablet) and I have tried other browsers, including private mode.
Can you help?
Thanks
- Daniel_Et
Forum Team
Hi Pacplayer, thank you for your response.
Just to confirm, have you tried accessing your e-mails both via webmail and a "client" app (like Microsoft Outlook, Apple Mail or Gmail)?
Advice on how to manage your Virgin Media e-mail account can be found here.
Please pop back to us at your earliest convenience.
Regards,
Daniel
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