Dave606 wrote:when I have options with other providers.
Your post does have a tone of "I know I have alternates, but I don't really want to take them and want to stay with VM". That's fine as a personal preference, but if VM retentions get a sense of this, why should they offer you discounts when they suspect you won't leave and therefore that could be wasted budget better used on others who will otherwise disconnect?
Of cause nobody would realistically ever want to leave or change providers as such, why would they unless there is an issue with the provision of service?, in my case there is a major difference in what VM want me to pay if I do nothing. But your post suggests your of the feeling I likely won't leave than will regardless and feel I'm calling VM's bluff to get a better deal?. But I will 100% be leaving and no issue in the slightest giving my 30 days notice if I don't get an improved offer to at least match what I can quote.
As if I do nothing and stay out of contract on a 30 day rolling deal I'd be paying £57 per month for 350mb, why would anyone do that when they can get 500mb for half that cost and 910mb for £21 less per month elsewhere by entering into a new minimum term contract?. As I'm asking to re contract then obviously comparing what other contracts for similar services new customers can get or I can get elsewhere is what is reasonable to look for deal wise.
We have been with BT in the past for fibre broadband and the line is still connected so would unlikely even need an engineer callout.
It makes no difference to me personally if you stay with VM or cancel.
Dave606 wrote:But I will 100% be leaving and no issue in the slightest giving my 30 days notice if I don't get an improved offer to at least match what I can quote
This is the attitude you need to take with VM retentions. Your previous post didn't suggest you would, and a retentions agent would be likely to walk all over you if they smell "I don't want to leave". Anyone wiling to give cancellation notice will usually get the best results.
