Solved
Contract renegotiation
Having been out of contract with Virgin for a while, I used the Chatline yesterday to aim for a reduction in my TV package from £127 per month to approx £80. Their initial offer was around £99, whic...
Hello johncellis1,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with arranging a new package. As you have been advised by the other community members, we no longer offer TV only deals. Any offer that you would have been given by the team would have included a broadband connection. We wouldn't be able to help any further from here with a package change but you can have your package reviewed by our contracts team. Please give them a call on 150 from a Virgin Media landline or 0345 454 1111 opt 1, 4 and 4 again, this will get you through to the contracts team who will be able to look into this further for you.
Kind Regards,
Steven_L
