Hi, We moved house in Nov 24 and switched our package to new address, we was told that it would show a new contract but they would send a note to a department about this and our contract would continue till April. Just checked and our contract is now until May 26 , can i get any help with this please.
Forum TeamHey nlbarr, thank you for reaching out and we are sorry to hear about your contract issue.
Did you make any changes at all when you took this new package out, or was it just the same package without any changes?, also a very warm welcome to the community.
Hi Matthew, Thank you and it was the exact same contract with no changes.
Forum TeamThanks for replying nlbarr.
I will be able to take a look into this for you.
If you don't mind, I’ll need to send you a private message to pass security.
If you can check the envelope top right of your screen, that would be great.
Regards
Gareth_L
