Forum Discussion

bev369's avatar
bev369
Settling in
31 days ago

Confirmation

Do virgin send confirmation of engineer appointments?

2 Replies

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    It should be in your online account. 

  • Hey bev369, thank you for reaching out and we would normally send a SMS out.

    Sometimes the engineer will also call on the day when they are 20 mins away or so.

    As mentioned you can also check your online account here Cheers