Hi,
I have an issue that no one from Virgin is owning or resolving. I have called the help desk numerous times and raised a complaint with no updates.
Is there a VM agent on here who can help before I go to the ombudsman?
Thanks
Hi Ben2025,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you feel this way. Can you please expand further on the issues you're having and what the complaint is regarding? Once we know what's happened, we can see if this is something we can provide some support for you.
Please ensure you don't include any personal information in your reply though 😊
Many thanks,
