Discod2024
2 years agoJoining in
Charged and never recieved
Hello I have been with VM for over 10 years and when the fibre optic service became available I signed up and paid every month on time etc.
Due to the poor speeds I was getting I decided to change over to a new service also on fibre optic that just became available in my area.
The engineer has gone up the pole to fit the optic cable etc and has told me I have never had fibre optic running into my home from outside or into my home!
I have raised this as a complaint I was just wondering if this has happened to anyone else ?