Forum Discussion

lewiseyers's avatar
lewiseyers
Joining in
28 days ago

Cant find area ref or account no. On VM welcome email

Hi. I signed up to VM M250 broadband but when signing in to VMO2 account i need to link an account. In the email the pdf showed area ref and account number but nothing in the boxes. Pls i need help.

 

Lewis

 

5 Replies

  • Hey lewiseyers, thank you for reaching out and we are so sorry to hear you cannot make an account, also a warm welcome to the community.

    Which boxes aren't showing up sorry, what information is missing that you need? 

  • Ive recently joined Virgin Media but i cant sign into my account because there are no area ref or account no. Pls help

     

    Lewis

     

      • Gareth_L's avatar
        Gareth_L
        Icon for Forum Team rankForum Team

        Hello lewiseyers.

        Sorry to hear you're still havent got your account number and area reference code.

        I will send you a private message to take some details.

        Gareth_L