Forum Discussion

gibsonj100's avatar
gibsonj100
Tuning in
2 years ago

Can't change Virgin Media account email

Trying to change my email account. Unable to CONFIRM Virgin Media email account change. OK to receive verification code and verify but no confirmation email.  When I try to use new email it asks me to confirm - HOW?

  • John_GS's avatar
    John_GS
    Forum Team
    2 years ago

    Hi gibsonj100 

    Thanks for posting and welcome back to the community.

    Sorry to hear of any email verification issues. I'll send you a PM now to assist further.