Forum Discussion

Jacquih14's avatar
Jacquih14
On our wavelength
7 months ago
Solved

Cancelling New Order

I am slightly gutted as I have tried for a few years to get Virgin to come here, they now have and the first day I found out I went online to order it. But, I called up to ask to get multiroom added ...
  • Adduxi's avatar
    Adduxi
    7 months ago

    Sounds like you are getting the new XGS-PON fibre install.  It is most likely this is the issue, as the "TV stuff" works via the older co-ax cable installs?  I think the newer fibre only allows for streaming TV?

Jacquih14's avatar
Jacquih14
On our wavelength
6 months ago

Me again.. I just searched for new offers but I couldn't find any, is there any available? Anyway, when I added Virgin to my basket it now lets me add extra boxes, is that multi room? No sign of landline as yet sadly but I'm thinking about just signing up and take it from there. Thank you😊

Akua_A's avatar
Akua_A
Forum Team
6 months ago

Hi again Jacquih14 You should be able to see any new deals here Regarding Stream, you are still limited to one box only. You can find all you need to know here Please do not hesitate to contact us if you need any further help.

  • Jacquih14's avatar
    Jacquih14
    On our wavelength
    6 months ago

    Hiya, thank you for your reply. Ah I got all excited there. I just want to get away from my current provider and Virgin are the only ones offering a decent speed. I’ll keep checking, sorry it’s all confusing for me. I just assumed it was as those didn’t come up the first time. Thanks anyway