Forum Discussion

Mirciula's avatar
Mirciula
Joining in
9 months ago

Cancelling c0ntract

Hi,

I'm new to the forum and I would like an advise. My broad band was.due to be installed on 15/02/2024 and today is still not installed, I payed £475 in renting internet. I would like to cancel the contract with Virgin Media and for them to pay the money I spent for renting internet. When I discussed with VM CS I was told I need to pay £725.25   cancelation fee.

Can someone help me with an advise please.