Cancellation
I have broadband and telephone and thinking of cancelling, how do I find or calculate 'the minimum cancellation period' and can I just tell accounts not to renew the contract?
Thanks, Dave
Forum Discussion
3 Replies
- Alex_RM
Forum Team
Hi Dave,
Sorry to hear you're wanting to leave us.
We require at least 30 days notice, on one of the following contact methods:
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7305 327 112
Write: Please use the address in our Terms & Conditions: https://virg.in/legalsAlex_Rm
Hi Dave,
You can find details about early disconnections on this page
/fibre-optic-services-terms-conditions/early-disconnection-fees
and examples of how to calculate the charges < here >
- Matthew_ML
Hey pentode, thank you for reaching out and as suggested here that is the case.
If you are looking for one I could look at giving you a final number if you wish?
Let us know.
