pentode
2 years agoDialled in
Cancellation
I have broadband and telephone and thinking of cancelling, how do I find or calculate 'the minimum cancellation period' and can I just tell accounts not to renew the contract?
Thanks, Dave
I have broadband and telephone and thinking of cancelling, how do I find or calculate 'the minimum cancellation period' and can I just tell accounts not to renew the contract?
Thanks, Dave
Hi Dave,
Sorry to hear you're wanting to leave us.
We require at least 30 days notice, on one of the following contact methods:
Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
WhatsApp: +44 7305 327 112
Write: Please use the address in our Terms & Conditions: https://virg.in/legals
Alex_Rm
Hi Dave,
You can find details about early disconnections on this page
/fibre-optic-services-terms-conditions/early-disconnection-fees
and examples of how to calculate the charges < here >
Hey pentode, thank you for reaching out and as suggested here that is the case.
If you are looking for one I could look at giving you a final number if you wish?
Let us know.