Forum Discussion

pentode's avatar
pentode
Dialled in
2 years ago

Cancellation

I have broadband and telephone and thinking of cancelling, how do I find or calculate 'the minimum cancellation period' and can I just tell accounts not to renew the contract?

Thanks,  Dave

  • Hi Dave,

    Sorry to hear you're wanting to leave us.

    We require at least 30 days notice, on one of the following contact methods:
    Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
    WhatsApp: +44 7305 327 112
    Write: Please use the address in our Terms & Conditions: https://virg.in/legals

    Alex_Rm

     

  • Hey pentode, thank you for reaching out and as suggested here that is the case.

    If you are looking for one I could look at giving you a final number if you wish?

    Let us know.