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Anne-h21's avatar
Anne-h21
Joining in
4 months ago
Solved

Cancellation / Complaint Help

Can anyone help me? I rang and gave my 30 day cancellation notice early in September. Thought everything was fine and signed up with a new provider. Only did I know something was wrong when I got i...
  • Paul_DN's avatar
    4 months ago

    Hi Anne-h21,

    Thank you for reaching out to us in our community and welcome, we are sorry to hear that you have advised you gave your 30 days notice in early September and this didn't go ahead and when calling have had to give notice now which means you would pay an extra bill, so I can take a look into this for you I have sent you an invite into a private chat, please look out for the white envelope to accept.

    Regards

    Paul.