Forum Discussion

Orfesk's avatar
Orfesk
Joining in
2 years ago

Cancel paper biling

Hi,  how to cancel to received paper bill. I did try to do online (paperless setting) but still  receiving them  and getting charged for them . 
JC110's avatar
JC110
Joining in
2 years ago

I too am being charged for this and want to opt out.

I believe Virgin have purposefully made it difficult for me to opt out so they can continue to charge me for this. I have followed these steps the last few months but I am still being charged for this. 

Please can someone from the forum team contact me to resolve

 

  • Martin_N's avatar
    Martin_N
    Forum Team
    2 years ago

    Hi JC110,

    Thank you for your post. I'm very sorry for any issues you're having with registering for e-billing. 

    I am happy to help with this. I will private message you now.

    ^Martin