Taliadion66
12 months agoJoining in
Cancel in writing
So, I have reached the end of my contract and wrote to VM at the Reading address to cancel, however, I am still being charged! I can’t ever contact anyone in the App and when I try other methods of contact, certain screens will flag up saying that VM is sorry but experiencing problems so I therefore sent a letter in explaining why I had to cancel due to the cost almost trebling but nothing has cancelled?? Please help!