Can’t even cancel my service properly
Hi there anyone else had trouble with Virgin cancelling? Took me ages to get through to cancel all my services in Jan 24 gave the 30 days notice and all my services were supposedly terminated on Feb 14th. Sent back every bit of equipment paid final bill was thinking job done now I can enjoy Sky. Checked my recent emails and I have a bill for telephone landline connection still on? wth we have never ever used the landline and haven’t had a landline phone for 5 years. Spent ages on the phone to an indian call centre who insisted I had to give 30 days notice (till April) for a service I have never ever used and should have been terminated along with all my other Virgin services on Feb 14th. To say say they are a shower of **bleep**e is an understatement and I’m SOooo glad I left or I will be when they sort this out.