Hi,
My 18 month broadband deal ended in November and before it did I changed to the monthly social tariff. Now I am being charged nearly 3 x more than I should be and I cannot get hold of an agent on live chat.
Can anyone help?
Thanks.
Forum TeamHello Sammy9,
Welcome back to the Community, and thanks for taking the time to post. I’m sorry to hear of the issues that you’re experiencing with your contract at the moment.
Did you receive the contract for the social media tariff and consent to the changes?
Kind Regards,
Steven_L
