Forum Discussion

madmossy's avatar
madmossy
Joining in
2 months ago

Bolting on addons I didn't ask for!

So I had VM on the phone trying to upgrade my package again at first the deal sounded ok, £29/month for gigabit broadband only.   Asked for the details to be sent over email so I can see the small ...
Daniel_Et's avatar
Daniel_Et
Forum Team
2 months ago

Hi madmossy, thank you for your post.

We're sorry to hear about the poor experience you've had and that you feel this way 😔

Has the agent who sent over the details advised that they'll follow up with you on this matter?

Please pop back to us at your earliest convenience.

Regards,
Daniel