Saroft
5 months agoJoining in
Billing issue
I don't know where to go or what to do, to actually talk to a human being about a billing issue I have! I've spent days on end trying various different ways of getting some sort of semblance of customer service just to be met with constant automated messages or dead ends. I need help! I have a bill telling me I owe this months broadband bill, plus last months and a late fee when I have the email confirmation, the bank statement and the app confirming I made payment the month prior. I'm willing to pay this month's payment due, but I'm not paying twice! Someone, anyone, please help with this ridiculous situation.