New to Virgin. Got the email to register for an account. Stops after email verification. I have seen replies that say you have to wait until installation is complete. My email says register to follow the progress of my order. Not a great start. 37 years with sky have I made a mistake. Hmmm
Forum TeamThanks for posting and welcome to both the community and indeed Virgin Media itself. Apologies for the online account setup issue. Do you receive the verification email for the online account or don't even get to this point? Best wishes.
All sorted.
Forum TeamHi Stevewills123 👋 Thank you for returning to the thread t confirm it's all sorted!
It may be helpful for other community members if you could outline the steps taken to resolve this?
Let us know if there's anything else outstanding you need our help with!
Wishing you all the best. 🌞
