Forum Discussion

maraj21's avatar
maraj21
Just joined
5 days ago

Account no and area code details for new joined account.

Hi, i just recently joined Virgin media fibre. While sighing up, i accidentally put wrong email id. My device is received and activated but i dont know my account no. and area code. I tried calling customer care but they are of little help They corrected my email if but couldn't provide me with the details i need to register my device. VM community, Please suggest me what to do. 

CustomerCare
new account

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    5 days ago

    Hello maraj21,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your account.

    I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L