Account and Billing
I am Roger123! My Wife and I are elderly (she is 84) and I am now ‘suffering’ very badly from Parkinson’s disease. The ‘disgusting’, ‘almost’ ‘illegal’ way in which Virgin Media have treated us since the 2nd October, 2023, needs some ‘REPERCUSSION(S)’! I have heard from other Customers of Virgin Media (some very elderly as well) and it is looking pretty ‘BAD’ for Virgin Media from where I am sitting!
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Good day, “go slow” ('Alessandro Volta’?). As a ‘good’ Customer since the 02/10/2023, my poor Wife (84) and I ‘suffering’ from Parkinson’s disease, have been 'taken to the cleaners’ after not being HELPED in any way! Virgin Media will 'TRY ANY DODGE’ to ‘pick your pockets’. After 8 (eight) weeks of ‘dispute’ (I am STILL ‘disputing’ Virgin Media’s ATTEMPTS
TO ‘BLEED US DRY’), they then, being so DYNAMIC, SENT us what is called a lock down letter to contact the Communication Ombudsman, thus 'dumping ALL Virgin Media’s troubles’ on the poor unsuspecting Ombudsman! (typical of the ‘lazy’ **bleep**s and 'unprofessional organisation' Virgin Media have become)
The lovely ‘Lady’ Ombudsman here tried to get a deal for us against our 1st (first) Virgin bill of *£313.00. (would you believe?) but, using high-powered ***Solicitors to act for Virgin Media (they really care for (!) and ***FIGHT against (!) their Customers) who sent us a **40 (forty!) page document totally in black and not decipherable in their own technical language. To cut a long story short, we received their begrudging £100. amount back! So, I say ‘rubbish’ to Virgin Media for describing the over-worked Ombudsman's huge efforts as being ‘fair and accessible’ (yes when joining us in the ‘horrendous’ FIGHT against those ***HIGH-POWERED SOLICITORS.
