Forum Discussion

syrup25's avatar
syrup25
Joining in
2 months ago

Virgin media sales rep identity check

Just need to check that the sales rep IS from Virginmedia, as after discussing different packages he has requested my sort code and bank account number?

He has supplied a card with name & number but I would like it verified by a employee from Virginmedia

  • Hello syrup25

     

    Thanks for taking the time to post on the forums in regards to one of our sales reps, we appreciate the concern this can raise and you taking the time to raise this via the forums. Welcome to the community.

     

    Can you confirm if this was a doorstep sales rep who has visited you and offered services? All of our doorstep agents should carry identification at all times to be able to provide these to ease concerns such as these.