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Scottlink's avatar
Scottlink
Joining in
7 months ago

Scam calls pretending to be Virgin Media

Just to advise I have had two scam calls pretending to be Virgin media from numbers:

[REMOVED]

Advised there was a 30% discount to be applied to my account asked name, address, email and amount of last bill. Dropped the call then another male phoned back advised he was the manager and explained he needed my bank details to apply the discount to my bill which would drop top £75 a month. Remember never give anyone your bank details who phones - if it's true Virgin would put in writing when I requested a letter the call was dropped. What is worrying is I wrote a letter to Virgin Media last week about my bill does this suggest they have a data protection breach?

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  • goslow's avatar
    goslow
    Alessandro Volta
    7 months ago
    Scottlink wrote:

     

    <snip> What is worrying is I wrote a letter to Virginmedia last week about my bill does this suggest they have a data protection breach ?

    Often suggested on here when these kinds of coincidental events occur but no one has ever come up with any conclusive evidence on here to prove such a thing is happening.

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    7 months ago

    Hey Scottlink Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the scam calls you are receiving. 😢
    When you send in letters to us, once they are with us they held securely and kept safe with no interference whatsoever.

    Have you checked out our page for assistance on scam calls here?

    Kind regards,
    Ilyas.