Forum Discussion

simoneb's avatar
simoneb
Joining in
10 months ago

Re: Child safe not working

Hello, we are having the same issue with Child Safe. After reading the replies here I tried a PIN reset and have then turned Child Safe off and on again, but it is still not blocking inappropriate sites. Please could someone help?

  • Hi simoneb,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about the issue with your child safe service. 

    We are happy to take a look into this. 

    I will private message you now to confirm your details. 

    ^Martin

      • Ashleigh_C's avatar
        Ashleigh_C
        Forum Team

        Hi there Katie_UK  and Kunduz11 

        Thank you both so much for your post and welcome back to the forums. 

        I am so sorry to hear that you are both also facing these issues. I'm going to pop you both a private message so we can take a look into this further with you. 

        I will pop you both a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
         

    • Monilamanila's avatar
      Monilamanila
      Joining in

      Hello,

       

      I'm having the same issue, child safe is no longer working. I have tried disabling and enabling, rebooted the router a couple of times, it seems like nothing is working.

       

      What is there to do to make sure my kids browsing is protected??

      Thank you

      • legacy1's avatar
        legacy1
        Alessandro Volta

        Monilamanila wrote:

        What is there to do to make sure my kids browsing is protected??


        I think the only way is to blame web browsers if that is locked down then it be better.