Forum Discussion

Teresaguspi's avatar
Teresaguspi
Just joined
10 months ago

Old NTWorld Email Account Hacked

Dear Virgin,

My old NTLworld email account has been hacked and is being used to send phishing emails/getting me locked on forums that it is linked to. I cannot delete it personally as I left virgin media a long time ago. 

I understand you cannot recover it, based on previous forum posts, but could you please permanently delete it. 

Kind regards,

T.

1 Reply

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    10 months ago

    Hey Teresaguspi Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the email you ae facing.
    I will assist you on this and get this sorted for you.

    I will send a private message.

    Kind regards,
    Ilyas.