Not my account in arrears.. credit score affected

Hi TimmoQuantick

Thanks for your post, welcome to the Community Forums.

We're sorry to hear an account seems to be set up in your details without your knowledge. We'll be happy to take a closer look into this for you.

We've sent you a private message so we can retrieve the details.

Thank you

Thanks to Beth_G my credit score looks to have reverted back to it's original position and the negative events on my credit account have been removed. I did also have to raise a dispute with Equifax after flagging with VM.

I will keep an eye on it to make sure this is correct but it seems that this is the best place to actually get anything done as opposed to going on the phone.

Thanks Beth!