MM123
11 months agoTuning in
Child safe not working
Can someone from VM Support get back to me please?
The Child Safe settings are not working in private browsing mode. This is a major issue that needs resolving.
Can someone from VM Support get back to me please?
The Child Safe settings are not working in private browsing mode. This is a major issue that needs resolving.
Does it work when not in private browsing mode?
Thank you Legacy1 - I’ve managed to get hold of someone through live chat. Yes it did work when NOT in Private Browsing mode.
They advised to try on a different browser - I tried Opera - in Private Mode and it worked.
I was then was advised to clear cache and browsing history and it all works fine in Private and Normal browsing.
Thank you for reaching out. 👍🏽
Hi Sabrina - I’ve managed to get hold of someone through live chat.
Yes it did work when NOT in Private Browsing mode.
They advised to try on a different browser - I tried Opera - in Private Mode and it worked.
I was then was advised to clear cache and browsing history and it all works fine in Private and Normal browsing.
Thank you for reaching out. 👍🏽