Forum Discussion

swooks1's avatar
swooks1
Joining in
2 years ago

Child Safe Not Working

The child safe isn't working even in my account it is enabled

Have reset router, had a whatsapp conversation, who have told me its working when its not

What is the problem, can it be fixed, tried allsorts but still PORN comes up in any search engine

3 Replies

  • Hello swooks1

     

    We're really sorry to hear of the issues experienced with child safe, we can certainly understand the concern this can cause and appreciate you taking the time to raise this via the forums. Welcome to the community.

     

    We can see you have spoken to the team since posting, were they able to assist and resolve the issue for you?

     

    Let us know.

     

    Rob

    • ECox's avatar
      ECox
      Joining in

      Hi, not working for me either

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team

        Hey ECox,

        Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your child safe settings at the moment.

        What problems are you having with the service right now?

        Kind Regards,

        Steven_L