Forum Discussion

smokeybradshaw's avatar
smokeybradshaw
Joining in
2 years ago

Child safe not working for us either

I am still able to access sites that are harmful to my young children even though I should have everything blocked.

2 Replies

  • 用心棒's avatar
    用心棒
    Very Insightful Person

    From the device on which Web Safe appears to not be working:

    -- 
    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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  • Hello smokeybradshaw.

    Thanks for your first post and welcome to our community.

    Sorry to hear child safe is not working for you.

    I'd like to take a look into this for you, as we may need to raise this with our IT support team.
    If you don't mind, I will need to send you a private message to pass security. 
    If you can check your logo at the  top right of your screen that would be great. 
    Regards     
    Gareth_L