Forum Discussion

Asmashah's avatar
Asmashah
Tuning in
2 years ago

Child safe is on but not working

Hi, child safe is on. Yet adult site as accessible. Plz provide a speedy solution. Got children at home. Thanks

8 Replies

  • 用心棒's avatar
    用心棒
    Very Insightful Person
    2 years ago

    Web Safe requires your device use Virgin Media's DNS. To verify this is the case go to 1.1.1.1 — the Internet’s Fastest, Privacy-First DNS Resolver and confirm AS Name value is reported as Virgin Media, for example:

     

    By default access to following VPN site should be blocked: https://protonvpn.com. Is that the case for you?

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    I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
    Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks

    • Asmashah's avatar
      Asmashah
      Tuning in
      2 years ago

      Its showing the same as ur image, except the last as MAN

  • 用心棒's avatar
    用心棒
    Very Insightful Person
    2 years ago

    The forum team are best placed to help further and issue has been flagged to them.