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Roger_Gooner
Alessandro Volta
12 months ago

Your experience with cable from early days

I thought I'd start a thread for those who'd like to share their experience of their early days on cable.

I was living in the London Borough of Haringey and around 1989 Cable London started to dig up the roads and pavements for their ducts. A few short years later cable TV was offered but I resisted, partly because the installation charge was high (can't remember how much but might have been £50-£150). However, one day a card dropped onto my doormat offering free installation and I succumbed, so I became a cable TV customer about 26 years ago in spring 1998.

I have to say that it was like day and night as I suddenly had access to dozens of channels. In early 1998 (ITV2 was yet to launch) there were just five terrestrial TV channels (BBC One, BBC Two, ITV, Channel 4 and Channel 5) and the latter was grotty due to poor reception. Well, Channel 5 was clear on cable and it was still grotty. The channel numbers didn't favour PSBs, so BBC One was on channel 31. An oddity was that some channels shared a channel number, so you'd get Nickelodeon from 0600-1900 and Paramount Comedy from 1900-0400 on channel 29.

I was then offered landline but, with fears of problems relating to year 2000, I put that off for a while.

In around 2000 there was a soft launch of digital TV and I, being a techie, heard about it and subscribed. Telewest, which by then had taken full control of Cable London, sent me a digital STB to replace the analogue one, and I reckon I could tell the difference in quality.

In about October 2001 I subscribed to cable broadband which was oddly called Blueyonder by Telewest. Initially the price had been £50pm but it had greatly reduced by then, so I replaced my BT Openworld broadband with Telewest's. I think the speed for both were 0.5Mbps which looks ridiculous now but in comparison dial-up speeds capped out of 56Kbps. Also it was fixed price, so no paying for both phone and internet usage, and you could use the internet and phone at the same time. I'm fairly sure that the tech had to get the MAC address of my PC's network adapter card and phone it to an office so that I could get onto the network. For about a year the broadband lacked some reliability but has been good since.

I think that it was around 2001 that I also ditched BT and subscribed to Telewest's landline, thus making me a Triple Play customer.

In 2005 I moved to the London Borough of Hillingdon and took my services across to what was another Telewest area. I have to say that these services on my HFC network have been very reliable even though the coaxial cable going into my distribution cabinet must be about 25 years old. I do recommend cable to people but with the caveat that customer service is certainly lacking.

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