Virgin Media Business Hitron Chita Resetting
Hi. I know I will probably be told fairly shortly this forum is only for residential but I know there are a few fairly knowledge folks around the forum and there isn't a VMB forum to turn to so thou...
Forum Discussion
Thanks. I will try and get a copy of Upstream and Downstream stats to post. Just to clarify the issue is the router is factory resetting itself on its own not via pressing the reset button. It will just randomly reboot every so often and when it comes back on its back at factory defaults. I also checked the firmware and its the same when it comes back on so its not doing a FW update although I would not expect that to factory reset/wipe the SSIDs back to default. This is also the second Hitron Chita installed doing the same thing so I am assuming it is some sort of account issue or fault on the network as opposed to the router itself.
Such frustration as equally common with the residential Hubs causing folks to add their own Router or WiFi Access Points.
That would have been my plan but when you put the Hitron Chita in modem mode it disables the phone line. I think the residential modems can be set to modem mode and maintain phone service but the Hitrons seems to work differently in this regard.
Correct the residential Hub does operate a telephone in Router and Modem mode & have quite a bad issue with accepting Direct IP(SPIT) calls.
One could operate the Hitron in Router mode parked in the default SSID and add a basic WiFi AP offering the preferred SSID/Password.
https://www.amazon.co.uk/TP-LINK-TL-WA1201-AC1200-MU-MIMO-Wireless/dp/B084BGKJZT/ref=sr_1_14?c=ts&keywords=Wireless+Access+Points&qid=1675794169&refinements=p_89%3ATP-LINK&s=computers&sr=1-14&ts_id=430580031
We have a Residential HUB 3 here in Router mode + a couple of TP-LINK access points it works fine.Hi Bemak187
There's a similar thread <<< here >>>
The problem was fixed when the VM technician installed an attenuator. (message 24 page 3)
