dream_syndicate
2 months agoTuning in
How to get a proper update on a fault?
Hello - I have had no broadband service for a week now. Estimated completion times have been pushed back three times, with the latest now being 18 December, i.e. 13 days after it first happening. I have no confidence that this date will be met. How can I get an actual update on the problem? It seems impossible to speak to anyone on the phone, I just get stuck in a loop of automated messages.
Grateful for any advice!