Forum Discussion

Re: 360 mini problems

Bought new tv. Now mini box won’t connect. Was fine on the old tv. V6 is also fine

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi Susanbtoad 

    Please confirm which TV set top box(es) you have so we can move your post to the right forum and provide the correct advice.

    https://www.virginmedia.com/care/tv-fault/which-tv-box 

    The V6 which runs on the tivo interface doesn't have a mini box. 

    The 360 box looks the same as the older V6 but runs on the horizon interface and has a voice control button on the remote. The 360 also has a mini box which is half the height of the main box as the mini box doesn't contain a hard drive.

    • Susanbtoad's avatar
      Susanbtoad
      Joining in

      Hi - I have the 360 with the voice control remote. Everything was fine until I installed a new tv. There are two red arrows on the front of the mini box when it’s powered up. The mini box remote is operating the tv on/off and volume!