Wi-fi drops despite 3 technician visits
I'm experiencing an intermittent connection error which drops all connections for all computers, even with some computers disconnected it appears to still have the same effect. It's not specific to one NIC erroring. I'm providing all of the troubleshooting information I can in the hopes that anybody is able to help me pinpoint what's causing these issues. This is what my outage chart for a typical day looks like, the unpredictable outages are making WFH next to impossible. <Ive clipped out the link to the broadcast quality monitor since im fairly sure it's what got my post auto-deleted last time, basically it shows outages coinciding with every critical error in the network logs below> Upstream bonded channels (Timeouts) Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 1 0 5 ATDMA 0 0 1 0 Log Data Time Priority Description 05/05/2025 02:31:6 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 05/05/2025 02:22:29 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 05/05/2025 02:14:3 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 22:38:17 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 22:27:31 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 21:53:17 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 21:46:35 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 18:53:17 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/05/2025 18:39:20 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 411000000 3.7 40 256 qam 1 2 419000000 4 38 256 qam 2 3 427000000 3.5 38 256 qam 3 4 435000000 3.7 38 256 qam 4 5 443000000 3.9 38 256 qam 5 6 451000000 4.3 38 256 qam 6 7 459000000 3.7 38 256 qam 7 8 467000000 4 40 256 qam 8 9 539000000 5.5 40 256 qam 17 10 547000000 5 40 256 qam 18 11 555000000 5.3 38 256 qam 19 12 563000000 5.4 38 256 qam 20 13 571000000 5.6 40 256 qam 21 14 579000000 5.9 40 256 qam 22 15 587000000 5.6 38 256 qam 23 16 595000000 5.5 40 256 qam 24 17 603000000 5.8 40 256 qam 25 18 611000000 5.3 40 256 qam 26 19 619000000 4.8 40 256 qam 27 20 627000000 4.5 38 256 qam 28 21 635000000 4.5 38 256 qam 29 22 643000000 4.5 38 256 qam 30 23 651000000 4.6 38 256 qam 31 24 659000000 4.8 40 256 qam 32