Service unavailable at address
We moved in 2 years ago and we had VM booked for our first week. They cancelled and told us they can’t supply the service. Our next door neighbour that we share a walk with has Virgin broadband and in fact their cable sticks out on our side of the fence. We have spoken to at least 6 people at Customer service and they have been incredibly Unhelpful. No one is telling me why I can’t have the broadband. It’s impossible to get a reasonable response. So as a last resort I am hoping someone can help in the community. I desperately need the service for my work. [Mod Note: Title updated for clarity]