Splitter - two tvs - signal strength issues - adjustment possibly required
Hi - I have two TVs receiving virgin TV via a splitter. TV 1 - diagnostics are telling me signal strength is Good TV 2 - diagnostics are telling me signal strength is Fair A virgin technician came round and reluctantly tested the connections and confirmed this but said that there was nothing more he could do. I told him that the signal strength coming into the property had never been adjusted to accommodate the two signals however he just shrugged his shoulders, told me that it was tough luck and left. (I was not impressed by this by way). Can somebody please let me know if a more enthusiastic technician can come out and explore the signal strength possibility please (trying to explain this on the customer helpline will not be easy)? Regards, Richard‘No Signal’ after TV box Welcome Screen
Turn TV box on, as normal. I get the ‘Welcome’ screen, as normal. ’Welcome’ screen disappears, as normal. Moments later, TV throws-up a ‘No signal’ error. There must have been signal to get the ‘Welcome’ screen, so not a cabling issue. Other devices working fine on WiFi, so don’t think it’s that. Have restarted the TV and box multiple times. No change! What do?